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For caterers

More bookings, fewer late nights on WhatsApp

Hiro answers every catering enquiry in minutes, sends the right menu, drafts the per-pax quote and keeps on top of pax changes, tastings, deposits and balances.

Sound familiar?

Where the hours go

Menu requests at all hours

Clients want the menu, the price per pax and halal details now, often late at night and usually on WhatsApp.

Quotes that change every day

Pax goes from 120 to 150, a dish is swapped, a dessert table is added. Every change means a new quote by hand.

Tastings that slip

The tasting is the moment they decide, but booking it means a long back-and-forth nobody has time for.

Final numbers too late

You need the final pax and dietary needs days before the event to order and prep. Someone has to keep asking.

Deposits and balances chased by hand

Food costs come up front. When a balance is late, your margin waits with it.

Delivery details scattered

Venue access, set-up time, the person in charge on the day, the buffet layout: spread across chats and calls.

Your workflow, with Hiro

Hiro does the legwork. You make the calls.

Every stage from first message to final invoice, and who does what.

StageHiroYour team
EnquiryDrafts a reply in minutes with the right menu and per-pax price, and asks for date, pax and event type.Tap Send (or edit).
TastingOffers tasting slots and confirms the booking.Run the tasting.
QuoteDrafts the quotation in your accounting software from your menu prices, and redrafts it when pax or dishes change.Check and send it.
DepositReminds the client before the deposit is due and tells you when it lands.Confirm payment.
Final numbersAsks for final pax and dietary needs on your deadline, and builds the delivery run sheet.Order and prep.
After the eventDrafts the final invoice with extras and chases the balance.Finalise it.
  • Replies in English and Bahasa Malaysia, in your tone
  • Pax and dietary changes tracked against the quote
  • One morning brief with leads, tastings, payments and this week's events
  • Works with WhatsApp Business Platform and Bukku

The founding offer

Everything set up for you, at a founding price

  1. 1

    Hiro on your WhatsApp

    Replies, quotes, follow-ups, payment reminders and a morning brief.

  2. 2

    The Hiro Desk app

    Every lead, booking and deposit in one place.

  3. 3

    Move-in, done for you

    Your current leads and bookings, brought over.

  4. 4

    Your Sales Playbook

    Written from your own chats. Yours to keep.

  5. 5

    Dead-Lead Revival

    A follow-up to every quote that went quiet, in week 1.

  6. 6

    Payment Policy Pack

    Deposit wording and polite chase scripts.

  7. 7

    Team setup and training

    One 60-minute call from you. We do the rest.

  8. 8

    Monthly review with Bryan

    For 12 months.

Fast-action bonus

Review Booster

Hiro asks happy clients for Google reviews after every event. When you start within 7 days of your audit.

Our guarantees

Three promises, so you carry none of the risk

Live in 14 days

Or your setup fee back.

Drafts in 5 minutes

Every enquiry, day or night. Or that month is free.

10 hours a week back

Within 60 days. Or your setup fee back.

Conditions are simple and in our terms: give us access and your price list within 3 days of the setup call, and days your WhatsApp number is restricted don't count.

All plans

Or hire Hiro for a smaller or bigger job

Starter

Hire Hiro as Front Desk

Hiro answers every enquiry and keeps your leads moving.

RM 690 /month

+ one-time setup RM 2,000

  • Leads from WhatsApp, Instagram and email in one place
  • Reply drafts in minutes, in your prices and your tone
  • Follow-up reminders so no lead goes quiet
  • A lead pipeline: every enquiry logged, with its stage and next step
  • One brief for the owner every morning

GrowthRecommended

Hire Hiro as Sales & Billing

Hiro also drafts your quotes and invoices and chases every payment.

RM 1,690 /month

+ one-time setup RM 5,000

  • Everything Front Desk does, plus
  • Quote and invoice drafts in your accounting software
  • Deposit and balance reminders, on schedule
  • Bookings calendar with holds, deposits and balances
  • The Hiro Desk app: pipeline, calendar and approvals for the whole team
  • Weekly report

Pro

Hire Hiro as Operations Manager

Hiro runs the event side too, across your team and locations.

RM 3,500+ /month

+ one-time setup from RM 10,000

  • Everything Sales & Billing does, plus
  • Run sheets, checklists and vendor orders for each event
  • A second check on every draft before your team sees it
  • Custom jobs built for your workflow
  • Several users and locations
  • A monthly review with us

Free, no obligation

Find out how many enquiries you're losing

We'll mystery-shop your WhatsApp, Instagram and email, time your replies, and send you a one-page Leak Report within 3 working days. Yours to keep, whatever you decide.