Our story
Built by a venue owner, for venue owners
Hiro wasn't designed in a software office. It was built inside The Timber Space, an event venue and coworking space in Desa Sri Hartamas, Kuala Lumpur, to fix the problems we had ourselves.
The problem we had
Enquiries came in on WhatsApp, Instagram and email at every hour: during events, late at night, on Sundays. Quotes took time to put together. Deposits and balances needed reminding. And almost every question, price and payment ended up with the owner.
We didn't need another app to log into. We needed another person on the team: someone who answers straight away, knows the prices and the rules, prepares the paperwork and never forgets to follow up. But who still lets the team decide what goes out.
What we built
So we built one. Every enquiry gets a reply drafted in minutes. Quotes and invoices are drafted in our accounting software. Follow-ups, deposits and balances are tracked and chased. Every morning there's one brief with everything that needs us. And nothing reaches a client until someone on the team taps Send.
It runs The Timber Space every day. Hiro is that same system, set up for your business, with your prices, your rules and your tone.
At The Timber Space
What changed
Real figures from our own venue. We'll only publish numbers we can show you.
1 min
average reply time to a new enquiry
20 hrs
a week back for the team
20
quotes drafted in a typical week
See it working on your enquiries.
Book a 20-minute demo. We'll show Hiro working on enquiries like yours, and tell you honestly whether it fits.